Job Introduction
Job Title: Business Support Statuary Panel Coordinator
Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time)
Hours: 18.5 covering the following days,
Tuesday 9.30 - 4.30pm
Thursday 9.30 – 5pm
Friday 9.30 - 4.30pm
Location: Stevenage/Hybrid
Contract Type: Permanent
Directorate: Resources
About the team
Our Fostering and Adoption Panel Team plays a vital role in supporting Hertfordshire’s statutory fostering and adoption processes. We work closely with Social Workers, Service Managers, Independent Panel Members, Panel Advisers, Panel Chair and the Agency Decision Maker, to ensure that every Fostering, Adoption and Children’s Best Interest Panel is run with accuracy, and transparency.
The Fostering and Adoption Panel team consists of Business Support Officers, Statutory Panel Coordinators and a Business Support Supervisor.
About the role
As a Statutory Panel Coordinator, you will attend panels, produce accurate and impartial reports within statutory timescales, support participation by ensuring the timely distribution of reports, upload reports to LCS, and minute other meetings as required.
You will share a full range of administrative duties including drafting letters, administrative cover, creating and maintaining procedural documents, statistics and data analysis, finance tasks, update computer databases.
Respond to enquiries and provide information to internal and external clients maintaining confidentiality and adhering to data protection.
Provide professional support to Managers, undertaking an ambassadorial role dealing with confidential and sensitive matters, first point of contact for Senior Managers.
Provide expertise in software packages such as Microsoft Office, production of documentation according to local procedures and statutory/legal requirements and present to colleagues when required.
This role offers significant professional reward and meaningful challenge. As a Statutory Panel Coordinator, you will be working at the heart of Children's Services, producing essential reports that directly support decisions about children’s safety and wellbeing. The nature of the work can be emotionally demanding, as it involves handling sensitive, sometimes distressing material, but it also provides a genuine opportunity to contribute to positive outcomes for vulnerable children. Your reports ensure that information is clearly communicated, accurately recorded, and understood, supporting informed decision-making.
The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
About you
Essential:
- Able to work objectively and with resilience, maintaining professionalism in challenging or pressurised situations
- Demonstrates strong written and verbal communication skills, producing clear, accurate, and well‑structured written work with previous experience of accurate minute taking or report writing
- Competent in the use of IT systems and standard office software to support effective service delivery
- Ability to analyse, interpret, and summarise complex information clearly and accurately
- Works effectively as part of a team, contributing positively to collaborative working and shared objective
- Willing to undertake a variety of administrative tasks, operating within departmental policies and procedures
- Ability to travel to in person meetings held at various HCC sites including and not limited to Stevenage and St Albans
- Work flexibly around panel meeting times
Desirable:
- Good level of education: GCSE, A-level or Vocational equivalent. There are no specific qualifications required for this role, previous experience in service delivery or a business-related qualification would be beneficial
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within Business Support Services, level 8 job profile. Please locate this via:
Job profiles: Business support services
To hear more about this opportunity please contact Rebecca Clarke, Business Support Supervisor, Fostering and Adoption including Panels Rebecca.Clarke1@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: 23rd April and 24th April 2026
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.