Job Introduction
Job Title: Site Manager
Starting Salary: £29,943 progressing to £33,542 per annum (pro rata for part time)
Hours: 40
Location: Letchworth
Contract Type: Permanent
Directorate: Growth & Environment
Please note: This role requires working every weekend as part of the standard shift pattern. In return, you will receive your regular days off on Tuesday and Wednesday each week.
About the team
This is an exciting opportunity to join our Recycling Centre service team as we work towards our vision of increasing recycling rates and diverting waste from landfill. You’ll be part of a supportive, hands‑on team that prides itself on delivering excellent customer service, maintaining safe and efficient sites, and constantly looking for ways to improve. You’ll also have the chance to get involved in wider service development through staff engagement groups and new waste‑stream trials.
About the role
As the lead responsible operative on site, you’ll play a key role in keeping the Recycling Centre running smoothly day‑to‑day. You’ll supervise, support and mentor operatives, ensuring safe opening and closing of the site and maintaining a clean, well‑organised environment.
Your responsibilities will include managing all site documentation (both paper and digital), advising residents on how to dispose of their waste correctly, checking permits for vans and trailers, and making sure waste streams remain separated. With training provided, you’ll also operate compactors and JCB equipment safely and effectively.
This role offers variety every day—from helping residents recycle more, to identifying ways to improve the service, to supporting trials of new waste streams. It’s a practical, physical job where your decisions and actions make a visible difference to the community.
About you
We’re looking for someone who:
- Has a proven track record of delivering excellent customer service
- Can confidently advise residents on where and how to dispose of their waste
- Stays calm under pressure and follows safety procedures at all times
- Can maintain a high standard of service in all weather conditions
- Has experience of working under prolonged periods of physical effort
- Can support and manage a team of operatives effectively
- Is able to act as the site First Aider and Fire Marshal (training provided)
- Is willing to operate onsite machinery including the JCB (training provided)
If you’re enthusiastic, safety‑focused, and keen to help improve recycling in your community, this could be the perfect role for you. We’ll provide all the training you need—from First Aid and Fire Marshal qualifications to manual handling and plant operation—and there are real opportunities to progress within the team.
We may close this vacancy early if we receive a high volume of strong applications.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Operational Services, level 7 job profile. Please locate this via:
Job profiles - Operational services
To hear more about this opportunity please contact lorna.stump@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: TBC
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.